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HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousPayment Processing Error - Authorize.netPayment Processing Error - Authorize.net
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12/20/2017 3:33 PM
 
spoynor
No Ranking

Joined: 3/14/2013
Posts: 6
My clients are continuing to get this error for the past week.  The error comes up, the order is declined the approved within the same transaction.  The customer then tries to submit a new order because they think it is not approved.  What is the issue?

****************ERROR GIVEN BELOW********
Server Error in "/" Application

Object reference not set to an instance of an object
Description: An unhandled exception occurred during the execution of the current web request.  Please review the stack trace for more information. 

Source Error:
The source code that generated this unhandled exception can only be shown when compiled in debug mode.  
 
New Post
12/21/2017 8:45 AM
 
Mark - Cart Viper Developer
7th Level Poster


Joined: 7/27/2010
Posts: 424
Hi

What version of Cart Viper are using?

Could you give me the url and a host account for the site? My email address is mark@cartviper.com

Regards

Mark
 
New Post
12/30/2017 8:56 PM
 
Spoynor
No Ranking

Joined: 12/30/2017
Posts: 2
Mark,

I am not sure how I missed this response.  I upgraded to the latest 3.7.8 revision after I posted.  I sent you an email with the info.  Now my order numbers do not match what is sent in the order AUDIT to Authorize.Net and it is really screwing things up.  I just emailed you the URL and the login info.

Thanks very much for your help.
 
New Post
12/30/2017 9:11 PM
 
Spoynor
No Ranking

Joined: 12/30/2017
Posts: 2
I sent an email with the info.  I am using the latest version of CV.  Now the issue is intermittent, but to add a problem, the order numbers that are sent to the customers and me do not match what is being sent to Authorize.Net and that is causing further headache.
 
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