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HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousProduct page cannot be display intermittentlyProduct page cannot be display intermittently
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3/9/2015 1:08 AM
 

Hi All,

        Anyone here have the similar issue of the product page cannot be display intermittently? Whenever the product page cannot be display saying there is a error loading the module, the DNN event log will always have the following entries. After this exceptions happen the only way to let the product page to display is to restart the IIS or server. If anyone know how to fix this please let me know. Thank you.

First Entry

 

===========

 

ModuleId:500

ModuleDefId:130

FriendlyName:Category

ModuleControlSource:DesktopModules/CartViper/CategoryMenu.ascx

AssemblyVersion:7.3.2

PortalID:0

PortalName:VieStyle Store

UserID:-1

UserName:

ActiveTabID:123

ActiveTabName:Products

RawURL:/store/Products

AbsoluteURL:/store/Default.aspx

AbsoluteURLReferrer:

UserAgent:Mozilla/5.0 (linux; u; android 4.1.1; ja-jp; sgpt12 build/tjs0166) applewebkit/534.30 (khtml, like gecko) version/4.0 safari/534.30 yjapp-android jp.co.yahoo.android.yjtop/2.1.8

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:134e7aa4-1b7f-4031-82e3-41bd0535860d

InnerException:An item with the same key has already been added.

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:System.Collections.Generic.Dictionary`2.Insert

StackTrace:

Message:

DotNetNuke.Services.Exceptions.ModuleLoadException: An item with the same key has already been added. ---> System.ArgumentException: An item with the same key has already been added. at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at CartViper.Modules.Store.Catalog.ProductInfo..ctor() --- End of inner exception stack trace ---

 

Source:

 

Second Entry

 

===========

 

ModuleId:500

ModuleDefId:130

FriendlyName:Category

ModuleControlSource:DesktopModules/CartViper/CategoryMenu.ascx

AssemblyVersion:7.3.2

PortalID:0

PortalName:VieStyle Store

UserID:-1

UserName:

ActiveTabID:123

ActiveTabName:Products

RawURL:/store/Products

AbsoluteURL:/store/Default.aspx

AbsoluteURLReferrer:

UserAgent:Mozilla/5.0 (linux; u; android 4.1.1; ja-jp; sgpt12 build/tjs0166) applewebkit/534.30 (khtml, like gecko) version/4.0 safari/534.30 yjapp-android jp.co.yahoo.android.yjtop/2.1.8

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:169cc330-3842-4b43-86ee-cce109a4c374

InnerException:Object reference not set to an instance of an object.

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:CartViper.Modules.Store.Catalog.ProductInfo.set_UnitCost

StackTrace:

Message:

DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at CartViper.Modules.Store.Catalog.ProductInfo.set_UnitCost(Decimal value) at CartViper.Modules.Store.Catalog.ProductInfo.Fill(IDataReader dr) at DotNetNuke.Common.Utilities.CBO.FillObjectFromReader(Object objObject, IDataReader dr) at DotNetNuke.Common.Utilities.CBO.CreateObjectFromReader(Type objType, IDataReader dr, Boolean closeReader) at DotNetNuke.Common.Utilities.CBO.FillListFromReader[TItem](IDataReader dr, IList`1 objList, Boolean closeReader) at CartViper.Modules.Store.WebControls.CategoryMenu.CountProductsInCategory(List`1& productsCounted, Int32 categoryId, StoreInfo storeSettings) at CartViper.Modules.Store.WebControls.CategoryMenu.CalculateProductCount(StoreInfo storeSettings, CategoryInfo currentCategory, IEnumerable`1 categories) at CartViper.Modules.Store.WebControls.CategoryMenu.rpNavigationMenu_ItemDataBound(Object sender, RepeaterItemEventArgs e) at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem) at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource) at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e) at CartViper.Modules.Store.WebControls.CategoryMenu.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

 

Source:

 

 

 
New Post
3/10/2015 1:57 PM
 

Hi,

If you download and install the latest version from our site it should correct the issue:
http://www.cartviper.com/free-trial

Note prior to installing can you read and follow the information of page 7 of the user guide relating to upgrading:

http://www.cartviper.com/portals/0/userguide.pdf

Regards

 
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HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousProduct page cannot be display intermittentlyProduct page cannot be display intermittently


 

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