We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

Purchase a Support Plan

Community Support

HomeHomeIssues and Supp...Issues and Supp...Templates & UITemplates & UIResponsive, Review and modal pop-up.Responsive, Review and modal pop-up.
Previous
 
Next
New Post
4/16/2014 11:50 PM
 

Hi Antoine, Mark

I have an extension on Antoines second question,

I have successfully implemented the Item Added to Cart pop up effect following Marks instructions, however I cannot figure out how to check this function against stock levels. For example product A has 10 pieces in stock, the customer should not be able to add 11 to their cart.

I have had a look at how the default modal Added to Cart function works to prevent this occurrence but I cannot work out how to apply it to the new pop up. 

Any assistance or a nod in the right direction would be appreciated.

Regards, Sam

 
New Post
4/17/2014 12:06 AM
 

Solved my own problem,

In store settings Products Behaviour was set to "Accept order if out of stock". Changing this to "Hide quantity links and buttons" has resolved the issue. Now, a user may not order above the current stock level.

Cheers

 
New Post
5/6/2014 10:26 PM
 

I've encountered another issue with the new added to cart popup.

Everything works fine when the user is not logged in, or when logged in as an Administrator. However, the following occurs when logged in as a regular user and attempting to add an item to the cart:

1. Instead of the pop up reading "The item was added successfully to your cart" it shows "Unable to complete request, unknown action requested"

2. The user is logged out without warning.

As stated this only happens when logged in as a regular user, and I'm stumped on what action to take to fix this. I'm using all code as it appears in Marks post minus the Google Analytics code. Do you have any ideas for me?

Regards, Sam



 
New Post
5/10/2014 12:56 PM
 

Hi,

The issue was the AddToCartAjax javascript function that calls our httphandler was missing the portal alias from the handler url causing the issues you mention for non admin / host users.

The url needs to be:

/DesktopModules/CartViper/CvAjaxHandler.ashx?alias=www.yourportalias.com

So using the example Mark provided for our demo site it should look like:

type: "POST",
async: true,
url: "/DesktopModules/CartViper/CvAjaxHandler.ashx?alias=www.cartviper.com/demo",
dataType: "json",
data: (data),
success: function (data) {

So if you change the alias in bold to your portal alias it should start working for logged in users.

Thanks
Nigel.

 
Previous
 
Next
HomeHomeIssues and Supp...Issues and Supp...Templates & UITemplates & UIResponsive, Review and modal pop-up.Responsive, Review and modal pop-up.


 

We use cookies on our website to improve our service to you, by continuing you agree to our use of cookies. However you are able to update your settings at any time.

Cookie Policy

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.

Strictly Necessary Cookies

These cookies cannot be disabled

These cookies are necessary for the website to function and cannot be switched off. They are normally set in response to your interactions on the website e.g. logging in etc.

Cookies:
  • .ASPXANONYMOUS
  • .DOTNETNUKE
  • __RequestVerificationToken
  • authentication
  • CV_Portal
  • CV_Store_Portal_Cart_0
  • CV_USER
  • dnn_IsMobile
  • language
  • LastPageId
  • NADevGDPRCookieConsent_portal_0
  • userBrowsingCookie

Performance Cookies

These cookies allow us to monitor traffic to our website so we can improve the performance and content of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited or how you navigated around our website.

Cookies:
  • _ga
  • _gat
  • _gid

Functional Cookies

These cookies enable the website to provide enhanced functionality and content. They may be set by the website or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Feedback