We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

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10/24/2016 9:43 AM
 
Hello Support,

After creating categories and adding products into category, I can see product page but the URL of page is appearing in this format : http://mywebiste.com/Home/tabid/938/CategoryID/12/ProductID/15/Default.aspx.
I have defined SEO URL for every category and product, but unfortunately it is not showing on URL. URL should display in the format like in your own website : http://www.cartviper.com/purchase/c/cart-viper/p/cart-viper-single-portal-license.

Please help me to enable / set this feature.

Thank you
 
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10/24/2016 3:17 PM
 
Hi,

If you go to store admin -> store info and ensure the setting "SEO feature" is selected.

Regards
Nigel.
 
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