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HomeHomeIssues and Supp...Issues and Supp...Installation & ...Installation & ...Can not add product to cart,why?Can not add product to cart,why?
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7/20/2011 5:08 AM
 
Aerries
No Ranking

Joined: 6/13/2011
Posts: 6
Hi,Cart viper support team.

I can not add item in to minicart.

Everything work fine on localhost then I have deploy cartviper on my site,add dummy item to catalog.But there is problem when I click [ADDTOCART] button.Normally it will show me the message "This item was add successfully to your cart"( like I said it work fine on my localhost ).
But on my site nothing happen and no item have add to cart.

On my site using cartviper 1.3.1 that upgrade from 1.3.0.
 
New Post
7/20/2011 10:32 AM
 
Nigel - Cart Viper Developer
4th Level Poster


Joined: 7/27/2010
Posts: 789
Hi

Can we have the URL where the store is deployed so we can see the issue?
Thanks
Nigel.
 
New Post
7/20/2011 2:54 PM
 
Aerries
No Ranking

Joined: 6/13/2011
Posts: 6
dokya.smmms.com

Thx for your support.
 
New Post
7/20/2011 3:24 PM
 
Nigel - Cart Viper Developer
4th Level Poster


Joined: 7/27/2010
Posts: 789
jQuery is not getting loaded on your skin hence the add to cart errors, Cart Viper requires version 1.4.3 or greater of jQuery we would suggest for performance using the hosted version of jQuery, to use this simply login and go to the below menu:

host -> host settings -> jQuery 

Ensure use "hosted jQuery" is selected and the below URL is in the hosted jQuery textbox:
http://ajax.googleapis.com/ajax/libs/jquery/1.5.2/jquery.min.js

If you are in doubt you could email me a host username and password to nigel@cartviper.com and I could have a look for you.

Thanks
Nigel.
 
New Post
7/21/2011 3:59 AM
 
Aerries
No Ranking

Joined: 6/13/2011
Posts: 6
I have checked in "use host jquery" box and include the URL into hosted jQueriy textbox but still did not work.
 
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