Cart Viper Logo

We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

Purchase a Support Plan

Community Support

HomeHomeIssues and Supp...Issues and Supp...Installation & ...Installation & ...Cart viper catalog and search shows no products...there are productsCart viper catalog and search shows no products...there are products
Previous
 
Next
New Post
3/24/2012 12:01 PM
 
ransems
No Ranking

Joined: 3/24/2012
Posts: 3
I added 2 products to the database and now when I browse my catalog I do not see any products in my catalog.  Any thoughts?  Do products need to be "turned on"?

When I click on featured products I get an xml dump text page.  I am running the latest 6.x version of DNN as I just started using it this week.

Any help and advice is greatly appreciated.
 
New Post
3/24/2012 12:20 PM
 
Nigel - Cart Viper Developer
4th Level Poster


Joined: 7/27/2010
Posts: 789
Hello,

Via the store admin module we have an option "product behaviour" have you got this configured to "hide the product", if so we will hide the product from the store is the stock level is less that zero. You can see the stock level for a product via the product edit page stock management section.


With regards the featured products issue can you provide the URL of the page this occurs on so I can have a look?

Thanks
Nigel.
 
New Post
3/24/2012 12:55 PM
 
ransems
No Ranking

Joined: 3/24/2012
Posts: 3
Have a look at: http://sscw.ito.ca/SoftskillsCourses....  I can send you a user/pass if you like also.
 
New Post
3/24/2012 1:11 PM
 
Nigel - Cart Viper Developer
4th Level Poster


Joined: 7/27/2010
Posts: 789
The issue is you have not put the cart viper menu module on the page so when you goto the page no category is selected so no products are loaded. I would suggest adding the above module to the page, if however you don't want the category menu on the page you can set the default behaviour to display all products when no category is selected, todo this login as an admin and goto the settings of the cart viper catalogue module and it can be configured there.

 You are getting the XML file when clicking on featured products as thisis an rss feed and this is the format that is displayed in.
Thanks
Nigel
 
New Post
3/24/2012 1:37 PM
 
ransems
No Ranking

Joined: 3/24/2012
Posts: 3
Thanks for the help.  Some of the best support I have ever experienced, and I have been doing this type of stuff for nearly 20 years.  Keep up the great work!!!
 
 Page 1 of 2
12Next 
Previous
 
Next
HomeHomeIssues and Supp...Issues and Supp...Installation & ...Installation & ...Cart viper catalog and search shows no products...there are productsCart viper catalog and search shows no products...there are products


 

We use cookies on our website to improve our service to you, by continuing you agree to our use of cookies. However you are able to update your settings at any time.

Continue View Cookie Policy Cookie Settings

Cookie Policy

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.

Strictly Necessary Cookies

These cookies cannot be disabled

These cookies are necessary for the website to function and cannot be switched off. They are normally set in response to your interactions on the website e.g. logging in etc.

Cookies:
  • .ASPXANONYMOUS
  • .DOTNETNUKE
  • __RequestVerificationToken
  • authentication
  • CV_Portal
  • CV_Store_Portal_Cart_0
  • CV_USER
  • dnn_IsMobile
  • language
  • LastPageId
  • NADevGDPRCookieConsent_portal_0
  • userBrowsingCookie

Performance Cookies

These cookies allow us to monitor traffic to our website so we can improve the performance and content of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited or how you navigated around our website.

Cookies:
  • _ga
  • _gat
  • _gid

Functional Cookies

These cookies enable the website to provide enhanced functionality and content. They may be set by the website or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Feedback