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8/26/2016 9:53 AM
 
Greg Girard
No Ranking

Joined: 5/15/2015
Posts: 38
Hi Nigel,

We have an issue on a test site where the add to cart (add to basket) is not redirecting to the account page when you add an item to cart can you check this out and let us know if you can figure out why its not triggering?

Site is:-

http://testdnn.xperthealth.org.uk/Shop

If you need an account setup let me know and I will organise.

Thanks in advance for your help.

Greg
 
New Post
8/26/2016 10:38 AM
 
Nigel - Cart Viper Developer
4th Level Poster


Joined: 7/27/2010
Posts: 789
The issue is you have turned on Google analytics ecommerce tracking via store admin -> store info -> google analytics tracking , this requires different GA code than the standard that Google supplies to be on your skin, as well as turning on a setting in your GA account to work correctly. Hence you're getting a javascript error when you add to cart and the redirect not working. 

If this setting was turned on by error I would suggest turning it off or consulting page 40 of the user guide to understand this feature and what is involved in making it work:

http://www.cartviper.com/portals/0/userguide.pdf
 
New Post
8/26/2016 10:55 AM
 
Greg Girard
No Ranking

Joined: 5/15/2015
Posts: 38
Hi Nigel,

Thanks so much for spotting this. I dont remember turning it on but now that I have unchecked that option redirect is triggering.

Thanks again for your prompt response.

Greg
 
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