Hello and thank you for your help in advance,
We are currently running CV 3.3.0j and are experiencing an exception after adding an item to cart.
I have noticed that after adding an item to cart and viewing cart there is no shipping info - this is where the exception is generated I believe. I also don't know if after upgrading our TLS caused this issue. We upgraded from TLS 2 to TLS 2.1 a while back. We also upgraded our security certificate also.
Could you please give some direction on this.
The exception is as follows:
AssemblyVersion:7.2.1
PortalID:0
PortalName:
UserID:7
UserName:Intentionally left blank
ActiveTabID:1217
ActiveTabName:My Cart
RawURL:/eStore/My-Cart
AbsoluteURL:/Default.aspx
AbsoluteURLReferrer:https://our url/eStore
UserAgent:Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36
DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke
ExceptionGUID:06dc475b-fd17-494b-a39d-0e18988002e6
InnerException:The request was aborted: Could not create SSL/TLS secure channel.
FileName:
FileLineNumber:0
FileColumnNumber:0
Method:System.Web.Services.Protocols.WebClientProtocol.GetWebResponse
StackTrace:
Message:
System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel. at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at CartViper.Store.Providers.Shipping.UPSShippingProvider.UPSWebService.RateService.ProcessRate(RateRequest RateRequest) at CartViper.Store.Providers.Shipping.UPSShippingProvider.UPSController.GetUPSShippingRates(IList`1 cartItems, UPSSettings settings, IAddressInfo shippingAddress, Int32 portalId)
Source:
Server Name: