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We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

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10/10/2011 9:53 AM
 
Alex
No Ranking

Joined: 8/27/2011
Posts: 10
Hi,
I faced the folowing problem. When i clik on link "MyProfile" in MyAccount module it brings up popup window which is empty. However when i click on account name in upper right corner, where is DNN standard  login information, the page "MyProfile" opened and show account information.
What i am missing?
 
New Post
10/10/2011 11:54 AM
 
Mark - Cart Viper Developer
7th Level Poster


Joined: 7/27/2010
Posts: 424
Hi Alex

That should just work, could you email me at mark@cartviper.com with the url and an admin account for your site so I can take a look at the configuration.

Regards

Mark
 
New Post
10/11/2011 2:27 PM
 
Mark - Cart Viper Developer
7th Level Poster


Joined: 7/27/2010
Posts: 424
Hi Alex

Thank you for getting back to me with your credentials. 

We had a bug in the code used to generate that link, it works fine with earlier version of DotNetNuke 5.x however on testing that link DNN 6 it didn't generate the correct URL.

I've coded up a fix and created a new release 1.4.1g which can be downloaded from the free trial page here
http://www.cartviper.com/freetrial.aspx

Let me know how you get on.

Regards

Mark
 
New Post
10/11/2011 5:46 PM
 
Alex
No Ranking

Joined: 8/27/2011
Posts: 10
Hi Mark,

Thanks for fast fixing,
Is it possible to install new version of CartViper without broken current shop installation?

Regards,
Alex.
 
New Post
10/11/2011 7:23 PM
 
Mark - Cart Viper Developer
7th Level Poster


Joined: 7/27/2010
Posts: 424
Hi Alex

Yes you should be able to upgrade fine.

I would suggest just taking a database backup and back of your dnn folders just to be on the safe side.

To upgrade just select Host > Module Definitions > Install Module

DNN will prompt you to say the module is already installed, just tick the "Repair" checkbox and continue thru the install wizard.

Regards

Mark
 
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