We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

Purchase a Support Plan

Community Support

HomeHomeIssues and Supp...Issues and Supp...Installation & ...Installation & ...Products with Multiple PackagesProducts with Multiple Packages
Previous
 
Next
New Post
5/27/2014 3:41 AM
 

I'm moving to Azure and unfortunately Catalook will not be able to make the move with me.

For that reason I'm evaluating Cart Viper. I've searched the manual and these forums but I'm not seeing how to handle products with multiple packages. Most of our products are comprised of 2-8 boxes. In catalook, it wasn't exactly convenient in that I had to make a product for each box, then bundle them into a single price. It then handled adding and removing them as a group from the cart, etc.

Can someone please point me in the correct direction.

As an FYI for anyone else who comes across this, I also tried Revindex and Smith Cart.

Smith cart has some of the same bugs that it had 2 years ago when I evaluated it and reported them, so : dismissed.

Revindex can handle this concept with what it calle required products. However, it has a bug where it does not properly remove the items from the cart as a group despite the fact that it adds them as a group.

I'm hopeful that this group has thought through these scenarios a bit better and I simply am missing a key tidbit of knowledge.

 
New Post
5/27/2014 2:53 PM
 

It seems I cannot edit a post here, so to correct my above statement, Revindex does not support multi-package products or bundling at all but they have stated that it will be added in a future update.

Any word on Cart Vipers ability to do this?

 
New Post
5/27/2014 8:22 PM
 

Hi Berney,

I am not 100% sure how you mean by multiple packages, however we can't conditionally add / remove multiple products to the cart. Have you looked at our product variants, could they be used to handle your various options? 

Perhaps you could send a link to your existing site so we could see an example of how this currently works?

Thanks
Nigel.

 
New Post
5/28/2014 8:56 AM
 

I'll try to be more clear.

I sell a product for $1999. When you buy it, I ship you three boxes.

Therefore, I need to be able to define that 1 product has three boxes for the FedEx calculation in the cart.

Smith cart handles this by a one to many relationship between product and packages (boxes).

Catalook habdles this by bundling, which is sometimes also referred to as kitting. With it, we basically associate multiple products together so that one is added to the cart, all the associated products also go to the cart.

This is my current Catallook based site: http://simxperience.com/

Adding this product to the rt will show you this functionality of Catalook.

http://simxperience.com/en-us/product...

In this example, 8 boxes will be placed in the cart and included in the FedEx calculation. The Catalook way is a pain compared to the Smith Cart way but it does work.

 

 
New Post
5/28/2014 2:11 PM
 

Hi,

Ok we don't support that we would need to add this to our road map, it is currently 1 product = 1 box.

Thanks
Nigel.

 
Previous
 
Next
HomeHomeIssues and Supp...Issues and Supp...Installation & ...Installation & ...Products with Multiple PackagesProducts with Multiple Packages


 

We use cookies on our website to improve our service to you, by continuing you agree to our use of cookies. However you are able to update your settings at any time.

Cookie Policy

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.

Strictly Necessary Cookies

These cookies cannot be disabled

These cookies are necessary for the website to function and cannot be switched off. They are normally set in response to your interactions on the website e.g. logging in etc.

Cookies:
  • .ASPXANONYMOUS
  • .DOTNETNUKE
  • __RequestVerificationToken
  • authentication
  • CV_Portal
  • CV_Store_Portal_Cart_0
  • CV_USER
  • dnn_IsMobile
  • language
  • LastPageId
  • NADevGDPRCookieConsent_portal_0
  • userBrowsingCookie

Performance Cookies

These cookies allow us to monitor traffic to our website so we can improve the performance and content of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited or how you navigated around our website.

Cookies:
  • _ga
  • _gat
  • _gid

Functional Cookies

These cookies enable the website to provide enhanced functionality and content. They may be set by the website or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Feedback