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We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

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11/7/2013 8:54 PM
 
elc
No Ranking

Joined: 11/7/2013
Posts: 1

Hello,

   Everything so far is working great accept when click a product (not add to cart, that works fine).  I get redirected to gettingstarted.aspx which doesn't exist anymore so it goes to the home page.  This happens from the cart view, catalogue view or the product widget.  I'm sure I'm missing something simple.  It is a expired trial license.  I purchased a license but didn't want to upload it until the site is on the final domain.  Will uploading license on a temp domain still work when final domain is pointed to the website?
 
New Post
11/8/2013 10:33 AM
 
Nigel - Cart Viper Developer
4th Level Poster


Joined: 7/27/2010
Posts: 789

Hi,

In the store admin -> store info can you check that you have set the "store page" as the page on your site with the Cart Viper catalog module on it , also set the "my account" page as the page with the Cart Viper my account module on it.

The license binds to the portal so if the domain changes it wont make a difference so you should be ok to install your license now.

Thanks
Nigel.
 
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