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HomeHomeIssues and Supp...Issues and Supp...Templates & UITemplates & UIImage Mgmt page not workingImage Mgmt page not working
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8/14/2012 3:41 AM
 
Renee Cerullo
No Ranking

Joined: 8/14/2012
Posts: 6
the image uploader and management just stopped working a week or so ago in all browsers. Some times I can upload and image and sometimes it just does nothing. IE I can upload an image but cant delete or move it. In Firefox I can not upload or manage existing images. We have tried this on multiple machines. It seems to be an issue with Silverlight?
 
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8/15/2012 9:55 AM
 
Mark - Cart Viper Developer
7th Level Poster


Joined: 7/27/2010
Posts: 424
Hi Renee

Can you check for me on the server that in this folder you have a file ending in the extension .xap.

/desktopmodules/cartviper/clientbin

If you don't have a file let me know. If you do have a file then this blog post is the most likely reason for not having any upload control, the fix is pretty simple.

http://blog.cartviper.com/post/2012/0...

Regards

Mark
 
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1/5/2015 10:42 AM
 
Lasercraft
No Ranking

Joined: 1/5/2015
Posts: 1

I'm stuck... I'm trialling Cart Viper for my business website.  My employees computer wouldn't allow the image management app to work - just showed the website homepage where the uploader should be.  Tried it on a couple of other computers and it appeared to work fine.  Now on of these other computers is exhibiting the same problem.  Time is running out - if I can't resolve it I won't purchase it... 
 
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1/5/2015 11:27 AM
 
Nigel - Cart Viper Developer
4th Level Poster


Joined: 7/27/2010
Posts: 789

Hi,

Its most likely a jQuery conflict with your site, if you email me the URL of the store along with an admin username / password I will take a look at the issue? nigel@cartviper.com

Regards
 
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1/6/2015 9:02 AM
 
Nigel - Cart Viper Developer
4th Level Poster


Joined: 7/27/2010
Posts: 789

For anyone else following this thread, the issue and solution is listed under item 3 on the below post:

http://blog.cartviper.com/post/2013/03/14/Go-Live-Checklist.aspx
 
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HomeHomeIssues and Supp...Issues and Supp...Templates & UITemplates & UIImage Mgmt page not workingImage Mgmt page not working


 

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