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We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

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HomeHomeIssues and Supp...Issues and Supp...Templates & UITemplates & UINot receiving any emails after purchaseNot receiving any emails after purchase
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6/11/2012 2:14 AM
 
mcleguip
No Ranking

Joined: 6/11/2012
Posts: 11
Hello admin,

I'm new to Cart Viper and currently on testing phase. I was just wondering why I'm not receiving any order confirmation email or any email at all when I'm making a purchase.  I'm using a sandbox with payway gateway.  Will it not work when I'm using test credit cards?

I want to know because I was hoping to skin the template and I need to test it afterwards. 

Thanks.
 
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6/12/2012 3:56 AM
 
mcleguip
No Ranking

Joined: 6/11/2012
Posts: 11
Thanks for the quick reply nigel. 

Thanks for mentioning the SMTP. My bad for forgetting to set it up. ^_^
 
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