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HomeHomeIssues and Supp...Issues and Supp...Payment Gateway...Payment Gateway...PayPal Pro Recurring Payment Not Updating RolePayPal Pro Recurring Payment Not Updating Role
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8/2/2015 6:48 PM
 
xfernal
No Ranking

Joined: 12/16/2011
Posts: 7

I have a product that is a recurring subscription for 1 month. In the product configuration, it is set for recurring every 30 days and gives the user a "Pro" security role expiry for 30 days. The initial payment works corrctly, but the recurring payments does not give the user an extra 30 days of the security role. Maybe I missed a setting somewhere?

 

DNN 7.3.4 and Cart Viper 3.3.0
 
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8/3/2015 7:44 PM
 
Mark - Cart Viper Developer
7th Level Poster


Joined: 7/27/2010
Posts: 424

Hi 

Can you email me the host account and url of your site? What was the initial order number used when you created the test payment?

Regards

Mark
 
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8/10/2015 3:20 PM
 
xfernal
No Ranking

Joined: 12/16/2011
Posts: 7

Just wanted to say thank you for the quick fix to this issue. I've been using DNN for over 10 years (since DNN 3 release) and have used nearly every ecommerce module out there. Not only does your product do everything that I have ever needed for any project, and does it cleaner/easier than all of the competitors, but you guys also provide exceptional support. The ability to do recurring payments and the ability to cancel those payments directly from the website is a feature that no other module out there does or can do correctly. I really appreciate the great product and support.
 
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HomeHomeIssues and Supp...Issues and Supp...Payment Gateway...Payment Gateway...PayPal Pro Recurring Payment Not Updating RolePayPal Pro Recurring Payment Not Updating Role


 

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