Paypal error - Payment Gateways

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10/21/2013 11:23 PM

Timbersmartnz

Joined: 9/21/2012

Posts: 45

Paypal error

Hi team,

I have been trying to set up paypal on one of our sites, I have done this a couple of times on other sites with no issues but for some reason I am getting an error on this one:

AssemblyVersion: 7.0.4

PortalID: 1054

PortalName: Royal Timber

UserID: -1

UserName:

ActiveTabID: 3074

ActiveTabName: Cart

RawURL: /Default.aspx?TabId=3074&PageID=SinglePageCheckout&GatewayExit=notify&Provider=PayPalProvider

AbsoluteURL: /Default.aspx

AbsoluteURLReferrer:

UserAgent: PayPal IPN ( https://www.paypal.com/ipn )

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID: 9041dc5b-c562-4714-ad83-fffe7f04aa34

InnerException: Unable to find control with id 'txtBillingCompanyName' that is associated with the Label 'Label27'.

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: System.Web.UI.WebControls.Label.AddAttributesToRender

StackTrace:

Message: DotNetNuke.Services.Exceptions.PageLoadException: Unable to find control with id 'txtBillingCompanyName' that is associated with the Label 'Label27'. ---> System.Web.HttpException: Unable to find control with id 'txtBillingCompanyName' that is associated with the Label 'Label27'. at System.Web.UI.WebControls.Label.AddAttributesToRender(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.RenderBeginTag(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at ASP.desktopmodules_cartviper_singlepagecheckout_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at DotNetNuke.UI.Modules.ModuleHost.RenderContents(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at DotNetNuke.Framework.PageBase.Render(HtmlTextWriter writer) at DotNetNuke.Framework.DefaultPage.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

Source:

Server Name: CLOUD286

Obviously an IPN issue because the order is stuck in "Processing". I have followed your advise here:

http://www.cartviper.com/support/supp...

and

http://blog.cartviper.com/?page=2

But with no luck, cant seem to figure out what is going wrong here. Not sure what is meant by " Unable to find control with id 'txtBillingCompanyName' that is associated with the Label 'Label27'." as I am not requiring company name.

Thanks

10/22/2013 3:48 AM

Mark - Cart Viper Developer

Joined: 7/27/2010

Posts: 424

Re: Paypal error

Hi Charles

I think the issue is something unrelated to paypal. I think I made an error with the company name field when I add some responsive changes.

Could you download the latest release from the free trial page and see if that resolves the issue for you. http://www.cartviper.com/free-trial
Apologies.

Regards

Mark

10/22/2013 4:28 AM

Timbersmartnz

Joined: 9/21/2012

Posts: 45

Re: Paypal error

Hey Mark,

Thanks for the quick response, will give that a go and report back

10/22/2013 4:52 AM

Timbersmartnz

Joined: 9/21/2012

Posts: 45

Re: Paypal error

Unrelated, but I also just noticed that any notes put in the customer notes section are not being displayed in the order details or in the order confirmation email either

Thanks

10/22/2013 11:38 AM

Nigel - Cart Viper Developer

Joined: 7/27/2010

Posts: 789

Re: Paypal error

Hi Charles,

Yes that was a bug we introduced in 3.0.1, if you download 3.0.1d it will correct this:
http://www.cartviper.com/free-trial

Thanks
Nigel.

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