We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

Purchase a Support Plan

Community Support

HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousProduct link stop working Product link stop working
Previous
 
Next
New Post
2/1/2017 5:51 PM
 
Hi. I updated to cartviper 3.6.5a and the product link stopped working. I am on DNN 8.04. Below is the error report. Please could you give me an idea what is wrong? Thanks

https://www.healingvineyard.com/Default.aspx?tabid=167&def=ErrorMessage

2/1/2017 11:39:18 AM
Module Load Exception
health
Healing Vineyard
 ModuleId 633 ModuleDefId 249 FriendlyName Catalog ModuleControlSource Desk

ModuleId:633

ModuleDefId:249

FriendlyName:Catalog

ModuleControlSource:DesktopModules/CartViper/Catalog.ascx

AbsoluteURL:/Default.aspx

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:1e780cbe-e60e-46a7-b9cc-0e9a47e52ac2

AssemblyVersion:8.0.4

PortalId:0

UserId:1

TabId:167

RawUrl:/NaturalStore/tabid/167/c/herbal-remedies/p/allergy-aid/Default.aspx

Referrer:https://www.healingvineyard.com/NaturalStore/tabid/167/Default.aspx

UserAgent:Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0

ExceptionHash:xa585InEiGM7jYCDco02qw==

Message:Object reference not set to an instance of an object.

StackTrace:

InnerMessage:Object reference not set to an instance of an object.

InnerStackTrace:

   at CartViper.Modules.Store.WebControls.Catalog.Page_Load(Object sender, EventArgs e)

Source:

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:

Server Name: GENERIC163
 
New Post
2/2/2017 9:11 AM
 
Hi

If you send me an email to mark@cartviper.com I'll give you a debug build which will show the line number of the exception.

Regards

Mark
 
Previous
 
Next
HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousProduct link stop working Product link stop working


 

We use cookies on our website to improve our service to you, by continuing you agree to our use of cookies. However you are able to update your settings at any time.

Cookie Policy

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.

Strictly Necessary Cookies

These cookies cannot be disabled

These cookies are necessary for the website to function and cannot be switched off. They are normally set in response to your interactions on the website e.g. logging in etc.

Cookies:
  • .ASPXANONYMOUS
  • .DOTNETNUKE
  • __RequestVerificationToken
  • authentication
  • CV_Portal
  • CV_Store_Portal_Cart_0
  • CV_USER
  • dnn_IsMobile
  • language
  • LastPageId
  • NADevGDPRCookieConsent_portal_0
  • userBrowsingCookie

Performance Cookies

These cookies allow us to monitor traffic to our website so we can improve the performance and content of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited or how you navigated around our website.

Cookies:
  • _ga
  • _gat
  • _gid

Functional Cookies

These cookies enable the website to provide enhanced functionality and content. They may be set by the website or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Feedback