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We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

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Community Support

 
Cart Viper Support ForumsCart Viper Support ForumsIssues and Supp...Issues and Supp...Templates & UITemplates & UIAdd textarea to checkout and order confirmation emailAdd textarea to checkout and order confirmation email
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New Post
 6/6/2017 4:11 PM
 
Hi,
my client requires that we also allow the users to leave a note (as in a textarea) and that too should be included in the order confirmation email.
Thanks, Daniele
New Post
 6/6/2017 4:42 PM
 
Hi,

If you go to the Cart Viper my account module settings, under the section "cart settings" enable the setting "Display Order Notes Textbox". This will output a text area on the cart details page that will allow the customer to enter notes, this will be recorded against the order and there are tokens to access this data etc.

Regards
Nigel.
New Post
 6/15/2017 10:00 AM
 
Hi,
i tried and i have notes in order detail on site and on pdf order, but not have this in the body of the email I tried to add in \DesktopModules\CartViper\ResponsiveTemplates\orderConfirmEmail.htm the token [NOTES] but the result in email is NOTES.
New Post
 6/15/2017 10:14 AM
 
Hi,

if you use [ORDERNOTES] it should output, page 155 onwards contains the full list of tokens the emails supports:


http://cartviper.com/portals/0/userguide.pdf
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