Looking For A Faster Response To Your Questions?

We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

Purchase a Support Plan

 

Community Support

 
Cart Viper Support ForumsCart Viper Support ForumsIssues and Supp...Issues and Supp...Installation & ...Installation & ...Shipping address not filled out on returning customer ordersShipping address not filled out on returning customer orders
Previous Previous
 
Next
 Disabled
New Post
 5/26/2017 8:02 PM
 
We are using single page checkout when our users return the invoice address is prefilled from there last order but shipping information is not pre-filled with the last order. Since the ship address is often different than the invoice address and we have many return customers we have many complaints about this. Is there a way to have the shipping address prefilled as well?

Thanks!

-Kris
New Post
 5/28/2017 7:08 PM
 
Hi Kris

If you are using a custom single page checkout then we can add some custom code to make that happen. I think we've worked with you before but I can't remember the changes we made. Can you drop me an email with you site url and host account and I'll take a look at what you running and come back with a solution.

My email address is mark@cartviper.com

Regards

Mark
Previous Previous
 
Next
 Disabled
Cart Viper Support ForumsCart Viper Support ForumsIssues and Supp...Issues and Supp...Installation & ...Installation & ...Shipping address not filled out on returning customer ordersShipping address not filled out on returning customer orders

 
Feedback